Leadership and Management Skills for New Managers and Supervisors Training in Kigali, Rwanda by EduCore Global Skills

Module 1: Transitioning into Management

Core competencies for Transitioning into Management.

• Shifting from individual contributor to team leader
• Understanding the difference between leadership and management
• Navigating the new relationship with former peers
• Common mistakes new managers make and how to avoid them
• Defining your leadership identity and values

Module 2: Communication for Leaders

Core competencies for Communication for Leaders.

• Communicating clearly, concisely, and consistently
• Active listening and empathetic responses
• Running effective one-on-one meetings
• Delivering team updates and managing upward
• Adapting your communication style to different personalities

Module 3: Building and Motivating Teams

Core competencies for Building and Motivating Teams.

• Understanding team dynamics and the stages of team development
• Building trust and psychological safety
• Motivation theory in practice: what drives different people
• Recognizing and rewarding performance meaningfully
• Fostering collaboration, inclusion, and team culture

Module 4: Delegation and Task Management

Core competencies for Delegation and Task Management.

• Deciding what to delegate and what to keep
• Delegating with clarity: expectations, authority, and deadlines
• Matching tasks to team members’ strengths and development needs
• Following up without micromanaging
• Prioritizing workloads and managing competing demands

Module 5: Performance Management

Core competencies for Performance Management.

• Setting clear goals and measurable expectations (SMART, OKRs)
• Monitoring progress and tracking performance
• Giving effective, timely, and balanced feedback
• Conducting performance reviews and development conversations
• Addressing underperformance and creating improvement plans

Module 6: Coaching and Developing Others

Core competencies for Coaching and Developing Others.

• The manager as coach: asking questions vs. giving answers
• Using coaching models such as GROW
• Identifying skill gaps and creating individual development plans
• Supporting career growth and succession readiness
• Encouraging a learning culture and continuous improvement

Module 7: Managing Conflict and Difficult Conversations

Core competencies for Managing Conflict and Difficult Conversations.

• Recognizing the sources and signs of workplace conflict
• Mediating disputes between team members
• Preparing for and conducting difficult conversations
• Managing emotions, yours and others’, under pressure
• Handling sensitive issues: complaints, discipline, and escalation to HR

Module 8: Decision-Making and Problem-Solving

Core competencies for Decision-Making and Problem-Solving.

• Frameworks for sound decision-making
• Gathering input and balancing data with judgment
• Root cause analysis and structured problem-solving
• Making decisions under uncertainty and time pressure
• Owning outcomes, learning from mistakes, and communicating decisions

Module 9: Managing Change, Time, and Self

Core competencies for Managing Change, Time, and Self.

• Time management and prioritization for managers (e.g., Eisenhower Matrix)
• Leading teams through change and uncertainty
• Managing stress, avoiding burnout, and modeling work-life balance
• Emotional intelligence and self-awareness
• Building resilience and managing your own development

Module 10: Legal, Ethical, and Organizational Essentials

Core competencies for Legal, Ethical, and Organizational Essentials.

• Basic employment law awareness: hiring, discrimination, harassment, and documentation
• Ethical leadership and integrity in decision-making
• Understanding budgets, resources, and organizational metrics
• Managing remote, hybrid, and diverse teams
• Capstone: creating your 90-day leadership action plan

How is Leadership and Management Skills for New Managers and Supervisors Training delivered?

Leadership and Management Skills for New Managers and Supervisors Training is delivered through instructor-led classroom, live online, private in-house corporate training depending on the selected cohort or organizational arrangement.

What are the fees for Leadership and Management Skills for New Managers and Supervisors Training?

The published course investment is KES 112,000 and USD 1,700. Location-specific fees are shown where configured.

How long is Leadership and Management Skills for New Managers and Supervisors Training?

Leadership and Management Skills for New Managers and Supervisors Training runs for 5 Days unless a customized corporate schedule is agreed.

Do participants receive a certificate for Leadership and Management Skills for New Managers and Supervisors Training?

Participants who complete the course receive a Certificate of Completion from EduCore Global Skills.

Where can I take Leadership and Management Skills for New Managers and Supervisors Training?

Leadership and Management Skills for New Managers and Supervisors Training is available in Kigali, Rwanda. Current dates are shown only where real sessions have been configured.

Who should attend Leadership and Management Skills for New Managers and Supervisors Training?

Leadership and Management Skills for New Managers and Supervisors Training is designed for Managers, Supervisors, Team Leaders, Executives, Department Heads, Project Leads and organizations that need practical capability in Leadership, People, and Organizational Management.

What are the prerequisites for Leadership and Management Skills for New Managers and Supervisors Training?

No mandatory prerequisite is required unless stated in the course outline. Practical workplace experience in the subject area is helpful.