Protocol, Etiquette and Event Management Training in Johannesburg, South Africa by EduCore Global Skills

Module 1: Foundations of Protocol and Diplomatic Practice

Core competencies for Foundations of Protocol and Diplomatic Practice.

• Definition, history, and purpose of protocol in government, corporate, and social settings
• Principles of protocol: courtesy, respect, reciprocity, and precedence
• Roles and responsibilities of a protocol officer
• Diplomatic and official protocol: heads of state, diplomats, and international organizations
• Understanding national symbols, honors, and ceremonial traditions

Module 2: Order of Precedence and Official Courtesies

Core competencies for Order of Precedence and Official Courtesies.

• Determining precedence and ranking of officials and dignitaries
• Forms of address, titles, and salutations
• Introductions and greetings (handshakes, bows, and cultural variations)
• Seating arrangements for tables, meetings, vehicles, and stages
• Flag protocol: display, order, and etiquette

Module 3: Professional and Business Etiquette

Core competencies for Professional and Business Etiquette.

• Professional image, grooming, and dress codes (business, smart casual, formal, and national dress)
• Workplace conduct, punctuality, and respect for hierarchy
• Business card exchange and networking etiquette
• Telephone, email, and virtual meeting etiquette
• Gift giving, hospitality, and ethical considerations

Module 4: Dining and Social Etiquette

Core competencies for Dining and Social Etiquette.

• Formal table settings and cutlery use
• Dining manners: seating, napkins, courses, and conversation
• Hosting and attending banquets, cocktails, and receptions
• Toasts, speeches, and ceremonial protocol at meals
• Dietary, religious, and cultural considerations in hospitality

Module 5: Cross-Cultural Etiquette and Communication

Core competencies for Cross-Cultural Etiquette and Communication.

• Cultural dimensions and their impact on protocol
• Etiquette norms across regions (Africa, Asia, Europe, the Middle East, and the Americas)
• Non-verbal communication, gestures, and taboos
• Religious observances and sensitivities
• Handling cultural faux pas gracefully

Module 6: Event Planning Fundamentals

Core competencies for Event Planning Fundamentals.

• Event types: conferences, state functions, ceremonies, galas, and exhibitions
• Defining objectives, scope, audience, and success measures
• Event concept, theme, and program design
• Budgeting, sponsorship, and resource planning
• Event timelines, work breakdown, and critical path planning

Module 7: Venue, Logistics, and Vendor Management

Core competencies for Venue, Logistics, and Vendor Management.

• Venue selection, site inspection, and layout design
• Accommodation, transport, and airport reception for VIPs and delegates
• Catering, audiovisual, staging, and décor management
• Procurement, contracts, and vendor coordination
• Registration, accreditation, and guest management

Module 8: Event Execution, Security, and Risk Management

Core competencies for Event Execution, Security, and Risk Management.

• Run-of-show, rehearsals, and on-site coordination
• Protocol in action: arrival, reception, and departure of dignitaries
• Security, crowd control, health, and safety planning
• Risk assessment, contingency planning, and crisis response
• Managing media, photography, and public relations at events

Module 9: Hospitality, Communication, and Stakeholder Management

Core competencies for Hospitality, Communication, and Stakeholder Management.

• Delivering VIP and guest experience excellence
• Event communication: invitations, programs, signage, and speeches
• Master of ceremonies (MC) and speaker management
• Stakeholder engagement and managing difficult clients or guests
• Virtual and hybrid event management

Module 10: Evaluation, Technology, and Professional Practice

Core competencies for Evaluation, Technology, and Professional Practice.

• Event technology: registration platforms, event apps, and project management tools
• Sustainability and inclusive event practices
• Post-event evaluation, reporting, and return on investment
• Case studies of successful and failed events
• Capstone: planning and executing a mock state or corporate event with full protocol

How is Protocol, Etiquette and Event Management Training delivered?

Protocol, Etiquette and Event Management Training is delivered through instructor-led classroom, live online, private in-house corporate training depending on the selected cohort or organizational arrangement.

What are the fees for Protocol, Etiquette and Event Management Training?

The published course investment is KES 110,000 and USD 3,400. Location-specific fees are shown where configured.

How long is Protocol, Etiquette and Event Management Training?

Protocol, Etiquette and Event Management Training runs for 5 Days unless a customized corporate schedule is agreed.

Do participants receive a certificate for Protocol, Etiquette and Event Management Training?

Participants who complete the course receive a Certificate of Completion from EduCore Global Skills.

Where can I take Protocol, Etiquette and Event Management Training?

Protocol, Etiquette and Event Management Training is available in Johannesburg, South Africa. Current dates are shown only where real sessions have been configured.

Who should attend Protocol, Etiquette and Event Management Training?

Protocol, Etiquette and Event Management Training is designed for Managers, Supervisors, Team Leaders, Executives, Department Heads, Project Leads and organizations that need practical capability in Public Relations, Strategic Communication, and Languages.

What are the prerequisites for Protocol, Etiquette and Event Management Training?

No mandatory prerequisite is required unless stated in the course outline. Practical workplace experience in the subject area is helpful.